If they give you this cAr loan at the dealer- DO NOT take it.
The customer service is HORRIBLE. I'm trying to get my loan refinanced because the interest rate is ridiculous. So the lending place send a 10 day payoff request and they dont want to give them the numbers. We called 5 times in a row and got hung up on. Idk how the car place found this lien holder but they are garbage!!!
There are 3 people there that are great. Karen Mr Jones and Ron. Everyone else is very unprofessional and rude. And when you ask for a manager they disregard you.
Every person that calls me is rude, condensing and they accomplish nothing.
Customer service is HORRIBLE! Rude and very disgusting. One guy who’s name is Carlos but goes by Carl is very rude and unprofessional. I hate them, and I cannot wait til I’m done paying off my car note. Rude assholes.
If I could of pick zero stars I would , horrific customer service, completely rude and nasty for no reason , I’m so sick of these people the only way you can make a payment is over the phone or send a check in , but they are not to be trusted , every month I call in to make my payment I get transferred about 3xs and put on hold 5 mins each time , I dread calling in every month they are very consistent with horrible customer service, I have the feeling everyone that works there hates there job , but it’s no reason to put it off on a paying customer, my car will be paid off in the spring and I can’t wait !!! And they need to change there name to angry finance corporation
The worst customer service ever. I’ve had them for a few years now & as bad I want to jump into a new car loan it’s not best for my financial right this moment.
Friendly Finance Corporation is a US Finance company based in Woodlawn, Maryland. Friendly Finance Corporation is located at 6340 Security Blvd # 200, Gwynn Oak, MD 21207, USA.
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